Cultural Heritage of Astronomical Obervatories, IAU Symposium 260

The next talk at the session on astronomical heritage is by Professor Gudrun Wolfschmidt, Germany, Cultural Heritage of Astronomical Observatories. This subject is relates to my local astronomical observatory inManchester which celebrated its centenary in 2003 (the Godlee Observatory). Towards the modern architecture of observatories – ensemble in a park change of the instrumentation Astronomical

First Ticket

This week I got my first USD problem report ticket from a user – it was an easy question, in fact the user managed to find the solution themselves! When communicating with the user (which is by email) I was thinking what tone to use and how to address them. I mean the user is another professional astronomer, so do I address them as Dr. XXX or simply say Hello? When I was a “user” before starting work at ESO I preferred the informal way – it made me feel comfortable to ask more questions, but now at the other end of the table I feel I should be more formal when representing ESO / USD…hmmm